Responsible gambling information for gambling providers
For most people, gambling is an enjoyable leisure and entertainment activity. For some, however, gambling can have negative impacts. In the long term, benefits to the gambling industry can be enhanced and safeguarded only by minimising harm to consumers, and the community as a whole.
In Queensland, the challenge of developing responsible gambling policy and practice is shared through a partnership between the community, gambling industry and the Queensland Government.
The Queensland Responsible Gambling Code of Practice provides a proactive whole of industry approach to the promotion of responsible gambling practices. It also encourages the creation of gambling environments that minimise harm to individuals in the broader community.
All resources to support venues in implementing responsible gambling practices can be accessed on this site.
Making contact with your local Gambling Help Service
There are 14 Gambling Help Services across Queensland.
These services support people in the community experiencing problems as a result of gambling. They are also available to provide support to gambling providers.
Staff from Gambling Help can provide information sessions and support gambling providers in the exclusion process.
The Responsible Gambling Resource Manual has a section on Gambling Help and the services they can provide.
A sign displaying the phone numbers for the 14 Gambling Help Services is available (PDF 100 K).