RSA & RMLV Training
As of 1 January 2009 various legislative provisions regarding training came into force. These requirements relate specifically to Responsible Service of Alcohol (RSA) and Responsible Management of Licensed Venues (RMLV) training.
Responsible Service of Alcohol (RSA)
A new framework for the delivery of RSA training in Queensland was introduced on 1 July 2009. Whilst these changes mostly impact upon approved trainers, the following important elements of the new framework should be noted by licensees and persons seeking RSA training in Queensland:
- Online RSA training is now available with trainers approved by OLGR
- Mutual Recognition – persons with a “Statement of Attainment”, issued in another State or Territory, can apply to an approved trainer to undertake a Queensland bridging module
- The RSA “Statement of Attainment” certificate, currently being issued in Queensland, will be phased out and replaced by an RSA “Training Course Certificate” in line with legislative requirements. This certificate will carry a “Statement of Attainment” endorsement that satisfies national accreditation and allows for mutual recognition in other States and Territories.
From 1 January 2009, all licensees must ensure the following persons have a current training course certificate in RSA:
- the licensee (if an individual)
- approved managers and
- any staff member at the premises who is involved in the service or supply of liquor.
Staff members include bartenders, glass collectors, floor hostesses, room service staff etc.
Staff members employed prior to 1 January 2009 will have until 30 June 2010 to complete the required training. Those staff employed after 1 January 2009 will be required to complete the training within 30 days of commencing employment. For clubs holding a community club licence, community other licence or a community/restricted liquor permit, and where the service or supply of liquor is provided only by volunteers, the licensee/permittee must take reasonable steps to ensure there is a person with current RSA training to supervise the volunteers.
It is important to note that not all trainers delivering RSA training in Queensland have been approved by OLGR. Therefore licensees, or those organising training, must ensure the trainer has been approved. A list of approved trainers is available at the bottom of this page.
Responsible Management of Licensed Venues (RMLV)
The other mandatory training requirement relates to RMLV training for licensees (if individuals) and approved managers.
Following amendments to the Liquor Act 1992, the position of nominee was replaced by an approved manager from 1 January 2009. It is important to note that an individual licensee cannot be an approved manager.
To become an approved manager, an application is required with the prescribed fee. Approved managers will also have to undertake a police check, have current RMLV and RSA training and have their previous management history of licensed premises scrutinised.
Like RSA training, OLGR has approved certain trainers to deliver the RMLV course. It is important that those responsible for organising training ensure the trainer is approved by OLGR to deliver the RMLV course. A list of approved trainers is available on the OLGR website.
Both certificates for RSA and RMLV are valid for three years and it is the responsibility of both the holder of the certificate and licensee to ensure staff and approved managers working at the premises are in possession of current certificates. Please note, that manager’s approvals are valid for five years but if the RSA and RMLV certificates are not renewed the manager’s approval expires.
Fact sheets on mandatory training and approved managers are available below.
Fact sheets
Responsible Service of Alcohol Framework (PDF 580 K)
Mandatory RMLV Training (PDF 550 K)
Mandatory RSA Training (PDF 545 K)Training Assistance Entitlement scheme
The Queensland Government has developed a Training Assistance Entitlement (TAE) scheme to assist small community clubs to meet the new RSA training requirements. The TAE scheme will be available to clubs which hold either a community club (small) licence, a community other licence, a community liquor permit or a restricted liquor permit.
The TAE can be used to subsidise RSA training undertaken between 1 July 2009 and 30 June 2010.
The subsidy can go towards the cost of RSA training from one of Queensland’s approved RSA trainers up to the value of $85 (per club). The list of approved RSA trainers can be found below on this page.
Costs incurred for training over $85 must be paid by the licensee or permit holder. If the cost of training is less than $85, OLGR will only subsidise the actual cost of the training.
If RSA training has been undertaken prior to 1 July 2009, the licensee or permit holder can send the TAE together with a copy of the receipt for the training provided by the approved RSA trainer and a copy of the Statement of Attainment/s to OLGR for reimbursement of the actual cost of training up to the value of $85.
TAEs and more information regarding the scheme will be mailed to each eligible club shortly.
Fact Sheet
Training Assistance Entitlement Scheme (PDF 545 K)Approved RSA and RMLV Trainers
Application for Approval as a Trainer for the Approved Training Course. (PDF 85 K)
Guidelines for Approval (PDF 70 K)
Download the list of approved RSA and RMLV trainers via this link. RSA & RMLV Trainers (PDF 35 K)
Last reviewed 19 November 2009
Other languages