Liquor compliance and licensee responsibilities
Licensees under the Liquor Act 1992 must comply with the conditions, responsibilities and obligations of their respective licences. The following pages provide useful advice on licensee responsibilities in Queensland.
Office of Liquor and Gaming Regulation (OLGR) compliance officers conduct proactive, educational and investigative activities to achieve compliance. Liquor licence queries can be directed to 13 QGOV (13 74 68) or email liquor-compliance-enquiries@deedi.qld.gov.au.
Responsibilities of liquor licensees
Noise restrictions and acoustic consultants
All licensees and permittees must ensure that noise coming from their establishment does not exceed the noise limit that is a condition of their licence.
Licensees must understand the law and how it relates to minors (people under the age of 18).
Drink promotions and happy hours
Requirements for conducting drink promotions were introduced in 2006 to ensure that these activities are conducted responsibly.
Advertising alcoholic beverages
The ‘Alcoholic beverages advertising code’ is designed to ensure that alcohol advertising does not conflict with or detract from the need for responsibility and moderation in liquor merchandising and consumption, and does not encourage consumption by underage people.
Licensees must provide a safe environment for their patrons and staff. This page includes information on refusal of service and risk-assessed management plans.
Bans on regular glass products in high-risk venues
Regular glass products have been banned in licensed venues classified as ‘high risk’.
Trading hours of licensed venues
This page includes information on trading hours allowed under a liquor licence, including requirements for Christmas, Easter and ANZAC day holidays.
Staffing and employees of licensed venues
Information regarding employment of persons under the age of 18 in licensed venues.
Liquor compliance signs for venues
OLGR has provided liquor compliance signs that can be displayed in venues.
In Queensland, the Minister has the power to ban undesirable liquor products that inappropriately target young people, increase intoxication at rapid rates or encourage irresponsible use of alcohol.
Last reviewed 18 July 2011