Queensland Treasury has developed a privacy plan in accordance with the Government Privacy Scheme. Queensland Treasury's Privacy and security statement has been developed to protect the privacy of your information. Information about Access and Amendment and Complaints and Review are provided.

Queensland Treasury's Privacy Plan includes a privacy and security statement, policy principles, acts administered by Queensland Treasury, types of personal information held and access to or amendment of personal information.

Queensland Treasury is committed to protecting your privacy by complying with the eleven Information Privacy Principles (IPPs) as detailed in the Information Privacy Standard (IS42) .

Queensland Treasury will comply with the IPPs in relation to the collection, storage, use and disclosure of personal information, which you as a client may supply to us. We will only collect information if it is necessary for us to provide a service to you, or maintain our relationships with you. Any information we collect will not be used or disclosed other than for:

• the purpose for which it was collected;
• the purpose that you would reasonably expect;
• the purpose required or permitted by law or; and
• the purpose authorised by you.

Right of access to, and amendment of, personal information under IPPs 6 and 7 of the Information Privacy Standard is limited to existing rights under the Freedom of Information Act 1992 .

As a general principle, subject to the exemption provisions of the Freedom of Information Act 1992 a person is given access to personal information concerning the person's own personal affairs, but not information concerning the personal affairs of another person. However, there are exceptions to the general principle.

Under the Freedom of Information Act 1992 information is classified as exempt matter if "its disclosure would disclose information concerning the personal affairs of a person whether living or dead, unless its disclosure would, on balance, be in the public interest." It is in the public interest that a person has access to information held by government about him or herself, so, in most cases, access will be granted. However, every case must be assessed on its merits by the person delegated by the Under Treasurer to perform this function.

Requests for access to or amendment of records containing personal information must be made in writing to the Department, as required by the Freedom of Information Act 1992 , and set out the details of the information to which access is requested. There is no application fee for access to personal information. Applications should be forwarded to:

FOI Coordinator
Queensland Treasury
GPO Box 611
Brisbane   Qld  4001

If an individual believes that Treasury or a member of its staff has not dealt with the person's personal information in accordance with Information Privacy Principles (IPPs), a complaint may be made to the Department. The complaint must be in writing and set out what occurred and what the person considers is the breach of the IPPs . The complaint should be made as soon as possible after the incident and in any case within six months from the date when the breach was suspected to have occurred, and should include as much detail as possible about the incident.

The Privacy Contact Officer can provide more information about complaint handling procedures. The Privacy Contact Officer's telephone number is +61 7 3224 4171 or email privacy@treasury.qld.gov.au.

Complaints must be forwarded to:

Privacy Contact Officer
Queensland Treasury
GPO Box 611
Brisbane   Qld  4001

Complaints will be acknowledged in writing within 14 days. Treasury will process each complaint within 60 days from receipt and will advise the complainant of the department's complaint investigation outcome, including any remedies that are considered appropriate to resolve the complaint.

If an applicant does not agree with this outcome, the applicant may apply in writing to the Privacy Contact Officer for review of the initial decision and outcome. Applications for review should be made in writing within 28 days of the complainant receiving the initial complaint decision.

A person who has not previously been involved in the matter will conduct the review. The review will be completed within 45 days of receipt of the application and the complainant notified in writing of the outcome.

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Some Queensland Treasury web sites use cookie technology to assist in making site navigation easier and to increase the relevance of content presented. All cookies used by Queensland Treasury expire after an individual's Internet session is completed. That is, cookies are deleted when an individual's browser is closed down

As a Government Agency any official E-mail correspondence sent to our site will be treated as a public record and will be retained as required by the Public Records Act 2002 and other relevant regulations.

Our web-site support staff may monitor e-mail messages; however, your name and address details will not be added to a mailing list, nor will we disclose these details to a third party without your consent unless required by law to do so. Treasury has introduced E-mail filtering software which results in any messages with inappropriate material being blocked. The system generates an automatic message advising the originator and addressee that the message has been blocked.

If you have any queries about your dealings with this web site, in the first instance please contact the Webmaster Queensland Treasury at webmaster@treasury.qld.gov.au.